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BizSuccess Breakthroughs for
April 10, 2002
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++++++++++++++++++++++++++
TABLE OF CONTENTS
++++++++++++++++++++++++++
..WELCOME to BizSuccess Breakthroughs
..THIS ISSUE'S MESSAGE - "Develop New
Capabilities"
..SPOTLIGHTS - Products and Services for you and your
enterprise
..QUOTES - To Get You Thinking
..THE FUNNIES - On the Lighter Side of Business
..MORE RESOURCES AT BizSuccess.com
..PUBLISHER CONTACT INFO
..YOUR COMMENTS PLEASE?
..SUBSCRIPTION INSTRUCTIONS
++++++++++++++++++
WELCOME
++++++++++++++++++
Hello. Gary Lockwood here again with more breakthrough ideas
and information on how to:
Grow your business - Make more money - Have more fun.
I want to start with a hearty *welcome* to the 411 new subscribers
who joined us just in the past two weeks.
And "Thank You" for referring this newsletter to your friends and
colleagues. I really appreciate you for helping to pass the word
about this newsletter.
In recent weeks, I've heard several of my clients express their
frustration at the lack of significant progress in their enterprise.
As we examined the source of this situation, we discovered that
the business had out-run the capability of the people in the
company.
Not that they are bad people, or incompetent. Just that they have
not kept up with developing new skills, gaining enhanced
knowledge and revitalizing their attitudes.
Whenever you feel overwhelmed or frustrated by your business,
it usually means that you've gone as far as you can go with current
capabilities. It's time to develop new capabilities.
The world passes us by if we stand still. Complacency, in this
fast-paced competitive world, can be fatal to business and severely
limit personal and professional growth. If you are not developing
enhanced capabilities, trying new things and growing, your job or
business may be deteriorating.
Today's article is all about developing upgraded attitudes, skills
and knowledge. Enjoy!
Speaking of new knowledge and skills, my friend, Philip Humbert,
is once again offering his personal finance class, called "The Road
to Riches". Phil is the author of "Making Money, Creating Wealth:
Your Guide to Financial Independence". His 4-week "teleclass"
makes the information from his seminars available to you on the
telephone. In addition, he includes over 100 pages of guidelines,
forms and worksheets to make it easy for you to apply the ideas.
The series started on Monday, but don't worry. Phil has a "catch-
up" plan for you.
This is a great way to take stock of your financial situation, protect
your future and learn ideas to develop greater financial security
for yourself and your family. Check it out now at
http://www.BizSuccess.com/Road
My hope is that you use the ideas and information in these
BizSuccess Breakthroughs broadcasts to get the results you
really want.
If you want some help in putting them into practice, or if you
have questions, email or call me.
SUCCESS to You....
Gary Lockwood
P.S. Please forward this newsletter to a friend
:-)
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++++++++++++++++++++++++++++++
THIS ISSUE'S MESSAGE
++++++++++++++++++++++++++++++
Resolve To Develop New Capabilities
A new capability is something that gives you increased ability to
accomplish your goals. New capabilities often include: better use
of technology, new skills and knowledge, adding staff with vital
skills, creating new products and services, and implementing new
processes for your business. Whenever you feel overwhelmed or
frustrated by your business, it means that you've gone as far as you
can go with current capabilities. It's time to develop new capabilities.
In this rapidly changing world, the need to quickly unlearn, learn
and relearn is fast becoming a critical skill for survival. As
conditions in both your business and personal life churn and
change, the people who change and adapt will have an enormous
advantage over those who choose the status quo.
Someone once said that the definition of insanity is.."expecting
better and better results while continuing to do the same old things
in the same old way."
As you move relentlessly toward the vision of your "preferred future",
you will need to create new capabilities along the way. New
capabilities for success. Capabilities that will empower you to be
the top performer you intend to be. Don't wait till you arrive three
years in the future and then realize you should have learned to be
a top-notch communicator, an outstanding negotiator or a high
producing salesperson.
Instead, create new personal capabilities that will propel you toward
your goals faster and easier than before.
First, let's "ASK" about three categories of personal capabilities...
Attitudes
Skills
Knowledge
*** Attitudes:
These are sets of feelings, values and beliefs that cause you to
respond positively or negatively to certain situations, ideas or people.
Attitudes are the foundation upon which "will-do" behaviors are
built. Your attitudes determine your picture of the world and your
place in it. A positive attitude brings a world, ripe with oppor-
tunity, into focus.
Your own vision is powerful, though intangible in quality, and as
such is considered a "will-do" factor. These factors make it possible
for a bricklayer to see himself building a cathedral rather than
merely laying bricks.
On the other hand, negative attitudes are self-defeating, drag you
down and make the world seem dull and threatening. Attitudes not
only affect the way you see things but the way you behave. It is
very hard to behave in a way that is inconsistent with your attitudes.
Examples:
"I never seem to get a break "
"People are out to take advantage of me."
"I'm too old (young) for that."
Positive attitudes usually produce positive results. When you face
new challenges with a positive attitude, you are bound to achieve
results that allow you to improve your skills and make huge gains
in your life.
Examples:
"There is always a way"
"The past does not equal the future"
"Every day is a new and better day"
*** Skills:
The dictionary defines a skill as "proficiency or technical ability in
an area demonstrated by ease or expertness in performance."
This is the part about being able to DO something well and get
the desired results!
Some examples of business skills are: (There are many more)
selling
negotiating
strategic planning
financial management
delegation
marketing
Each of these areas requires real-world action coupled with adequate
working knowledge. It is not thinking or feeling, but doing. This
includes personal skills such as:
Listening
learning
decision-making
influencing and persuading
time management
problem solving
Notice how many of these personal skills support business skills. For
example, if you are a good active listener you will be a much more
effective salesperson.
Improving your business or personal life requires asking the question,
"If I am to arrive successfully at this new destination (your vision)
within three years, what new skills will I need and which of my
existing skills need to be improved or upgraded?"
*** Knowledge:
If skill involves the "doing" or "how to", then knowledge
contains the
"what to" and "why to". It is information that is understood
through
experience and ready for application. Combined with high skill levels,
positive attitudes and ambition, knowledge is the raw material of
success. Without the other critical components though, knowledge
is just so much cocktail party conversation.
Whereas information is readily available from libraries, knowledge
is either self-generated or transferred from person to person. Seeking
out experts in your field of interest and learning directly from them
is one of the shortcuts to developing knowledge of your own.
The old saying, "a little knowledge is a dangerous thing" has taken
on new meaning in this era of specialization and intense competition.
The sheer amount of information generated and disseminated around
the world will relegate the casual learner to the sidelines in the
game of business in a very short period of time.
An example of a critical new Knowledge capability is knowing more
about your product, service, or specialty than your competitors. A
salesperson can be a great communicator, superb influencer, be
able to uncover needs and get commitment, but without thorough,
up-to-date product knowledge, is at a severe disadvantage.
Another salesperson may know the product intimately and be able
to recite features and benefits in their sleep, but be ineffective
without the knowledge of the sales process and its application.
Resolve to develop new capabilities for yourself. Challenge your
employees. Pursue upgraded attitudes, skills and knowledge.
Why is this significant?
The past few decades have seen enormous and accelerating changes
in technology and social structure, in geopolitics and especially in
organizations in which we work. The pace of change is staggering
and daunting. The mass of information available to humankind is
doubling every 20 months.
The world passes us by if we stand still. Complacency, in this
fast-paced competitive world, can be fatal to business and severely
limit personal and professional growth. If you are not developing
enhanced capabilities, trying new things and growing, your job or
business may be deteriorating.
"There are risks and costs to a program of action, but they are far
less than the long-range risks and costs of comfortable inaction."
John F Kennedy
It's time to develop new capabilities.
+++++++++++++++++++
SPOTLIGHTS
+++++++++++++++++++
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************************
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************************
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************************
DISCLAIMER
Although we make an effort to check out the advertisements in the
Spotlight section, we cannot assume responsibility for the actions
of our advertisers.
+++++++++++++++++++++++++++++++++
QUOTES To Get You Thinking
+++++++++++++++++++++++++++++++++
We first make our habits, and then our habits make us.
John Dryden
Nobody can be exactly like me. Sometimes even I have trouble doing it.
Tallulah Bankhead
Sure I'm for helping the elderly. I'm going to be old myself someday. (at age
85)
Lilian Carter
Good instincts usually tell you what to do before your head has figured it out.
Michael Burke
You'll never find a better sparring partner than adversity.
Walt Schmidt
Do not let what you cannot do interfere with what you can do.
John Wooden
+++++++++++++++++++++++
THE FUNNIES
+++++++++++++++++++++++
Stop by our website every day to see the Business Cartoon
of the Day by Ted Goff. http://www.bizsuccess.com/cartoon.htm
-------------
I want to go back to the time when....
Decisions were made by going "eeny-meeny-miney-mo."
Mistakes were corrected by simply exclaiming, "do over!"
"Race issue" meant arguing about who ran the fastest.
Money issues were handled by whoever was the banker in Monopoly."
Catching the fireflies could happily occupy an entire evening.
It wasn't odd to have two or three "best" friends.
Being old, referred to anyone over 20.
The net on a tennis court was the perfect height to play volleyball
And rules didn't matter.
The worst thing you could catch from the opposite sex was cooties.
It was magic when dad would "remove" his thumb.
It was unbelievable that dodgeball wasn't an Olympic event.
Having a weapon in school, meant being caught with a slingshot.
Nobody was prettier than Mom.
Scrapes and bruises were kissed and made better.
It was a big deal to finally be tall enough to ride the "big
people" rides at the amusement park.
Getting a foot of snow was a dream come true.
Abilities were discovered because of a "double-dog-dare."
Saturday morning cartoons weren't 30-minute ads for action figures.
No shopping trip was complete, unless a new toy was brought home.
"Oly-oly-oxen-free" made perfect sense.
Spinning around, getting dizzy and falling down was cause for giggles.
The worst embarrassment was being picked last for a team.
War was a card game.
Water balloons were the ultimate weapon.
Baseball cards in the spokes transformed any bike into a motorcycle.
Taking drugs meant orange-flavored chewable aspirin.
Ice cream was considered a basic food group.
Older siblings were the worst tormentors, but also the fiercest
protectors.
If you can remember most or all of these, then you have LIVED!!!!
***excerpts from: http://www.joker.org/
***
++++++++++++++++++++++++++++++++
RESOURCES AT BizSuccess.com
++++++++++++++++++++++++++++++++
Free Reports for Business
http://www.BizSuccess.com/articles
Here, you'll find dozens of informative articles written for CEOs,
business owners, free agents, entrepreneurs, and professionals.
I hope these articles will be a catalyst for getting breakthroughs
in your enterprise.
Publishers... Please feel free to use any of my articles for your
publication or your website.
+++++++++++++++++++++++
PUBLISHER INFO
+++++++++++++++++++++++
Gary Lockwood is Your Business Coach.
Helping business owners, entrepreneurs, and professionals
to get all they really want from their enterprise.
(800) 272-1575 (USA) - 909/984-3344 Fax: (815) 361-3041
Email: mailto:Gary@bizsuccess.com
Visit our website at http://www.bizsuccess.com
Grow your business, make more money,
have more fun!
++++++++++++++++++++++++++++++
YOUR COMMENTS PLEASE?
++++++++++++++++++++++++++++++
I appreciate feedback, corrections, and comments about anything
mentioned in BizSuccess Breakthroughs. Please send your thoughts to:
mailto:Gary@bizsuccess.com
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