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Search
Tips
To get more specific search results, try
using the following tips:
Check
spelling
Make sure your search terms are spelled
correctly. The search engine will attempt to find words that sound similar to
your search terms, but it is always best to try to spell the search terms
correctly.
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Use
multiple words
Use multiple words when performing your
search. The search results will return more refined results from several words
than from a single word. For example, typing our free service
will return more relevant results than typing only service.
(Keep in mind, relevant results are returned even if they don't contain all
query terms.)
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Use
similar words
The more similar words you use in a
search, the more relevant results you will get back.
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Use
appropriate capitalization
Capitalize proper nouns. Lowercase words
will match any case. For example, typing search
will return all documents containing the words book, Book,
and BOOK. However,
typing Book will
only search for pages about the BizSuccess Strategy Book.
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Use
quotation marks
Use quotation marks to find words which
must appear adjacent to each other, for example, "our pledge
to you." Otherwise, the
search results will include the word our, pledge, to,
and the word you, but
not necessarily in that order. The words may appear anywhere, and in any order,
within the document.
Note: if you are using the Advanced Search Form with radio buttons for
"any," "all," and "phrase," then quotes can only
be used when the "any" radio button is selected. Quotes are ignored if
the Advanced Search Form "all" or "phrase" radio button is
selected.
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Use
plus (+) or minus (-)
Use a plus sign when your search term or
phrase must appear in the search results. Use a minus sign to indicate
undesirable term(s). The plus sign tells the search engine that a certain word
or phrase is required in the search results, and a minus sign indicates that a
word or phrase must be absent in the search results.
Note: A phrase must be contained within quotation marks. Leave no spaces between
the plus or minus sign and the term.
Note: if you are using the Advanced Search Form with radio buttons for
"any," "all," and "phrase," then plus and minus
can only be used when the "any" radio button is selected. Plus and
minus are ignored if the Advanced Search Form "all" or
"phrase" radio button is selected.
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Use
field searches
Field searches allow you to create
specific searches for words that appear in a specific part of a document. A
field search can be performed on body text (body:), title text (title:), alt
text (alt:), meta description (desc:), meta key words (keys:) or URL (url:). The
field name should be in lowercase and immediately followed by a colon. There
should be no spaces between the colon and the search term.
Note: The field searches can only be followed by a word or phrase. Phrases must
be contained within quotation marks.
Note: if you are using the Advanced Search Form with a list box for the field
name, then field names can only be entered before a word or phrase when the
"any" option is selected. Specific field names are ignored if any
other Advanced Search Form field is selected in the list box.
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Use
wildcards
Wildcard searches can expand the number
of matches for a particular request. The *
character is used as the wildcard character.
For instance, searching for wh*
will find the words what, why, when, whether, and any
other word that starts with wh.
Searching for *her*
will find the words here, whether, together,
gathering, and any
other word that contains her
anywhere in the word.
Wildcards may be combined with the standard plus (+) and minus (-) modifiers,
quotes for phrases, as well as the field search specifiers.
+wh* -se*ch will
find all pages which have a word that starts with wh
and which does not contain a word that starts with se
and ends with ch.
"wh* are"
will find the phrases where are, what are, why are,
etc.
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